Privacy Policy Move In Second

We at Move In Second Limited consider customer trust as our top priority. Our customers trust us with some of their most sensitive information. This policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.
This Privacy Policy is meant to help you understand the following:

1. WHAT DO WE COLLECT ?

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information(PII) that can be used to contact or identify you. Personally, Identifiable Information may include, but is not limited to

Email Address
Name
Address
KYC Document
Phone Number

2. HOW DO WE COLLECT YOUR DATA ?

We build a range of services that you would find it on our website, and in order to achieve this we collect personal data from you in a number of ways including:

Web Forms
Applications

3. WHY DO WE COLLECT YOUR DATA ?

We use the collected data for various purposes including but not limited to the following:

To provide products and services you request (such as parcel transportation, warehousing, freight, reverse logistics, cross-border and technology services)
To allow you to participate in interactive features of our Service when you choose to do so
To do analysis and get valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, address and prevent technical issues
To evaluate and improve our business (including developing new products and services; managing our communications; determining the effectiveness of our sales; analysing and enhancing our products, services, websites and apps; ensuring the security of our networks and information systems; performing accounting, auditing, invoicing, reconciliation and collection activities; and improving and maintaining the quality of our customer services)
To send tracking updates to consignor and consignee
To protect against, identify and prevent fraud and other prohibited or illegal activity, claims and other liabilities

4. HOW LONG DO WE KEEP YOUR PERSONAL DATA ?

We will retain your personal information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter in order to comply with audit, contractual, technical and legal requirements and/or to resolve any future disputes. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law.

5. HOW DO WE SECURE YOUR DATA ?

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. Exceptionally if any personal data is present on the package or letter, it may be visible to unauthorized individuals.

Application, data, infrastructure and network security is our key focus areas where data security practices are enforced. We also Adhere to international standard certifications to complement the enforced practices. Considering “Right to Privacy” as a fundamental right of an individual, we have adopted enough measures to protect privacy.

6. CHANGES TO PRIVACY POLICY

We may update Move In Second’s Privacy Policy from time to time. The revised policy will be updated and posted on the website directly. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

DEFINITION

In this policy, the following terms shall have the following meanings:

“Consignee” shall mean the entity (individual/firm) who is financially responsible (the buyer) for the receipt of a shipment.
“Consignor” shall mean a person or firm (usually the seller) who delivers a consignment to a carrier for transporting it to a consignee.
“Data Subject” shall mean any individual person who can be identified, directly or indirectly, via an identifier such as a name, an ID number, location data.
“Third Party Vendors” shall mean any individual or organization providing services to Move In Second on a contractual basis.